The Westin Kuala Lumpur

199 Jalan Bukit Bintang, Kuala Lumpur, Malaysia, 55100show map
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Highlights
8
FabulousBased on  101 reviews
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23of 379 hotels in Kuala Lumpur
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Malaysia

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Overview

The Westin Kuala Lumpur Hotel is a 5-star venue positioned about 3.5 km from KL Sentral. Since 2003, it has been hosting guests in the historical center of Kuala Lumpur.

The hotel lies within 15 minutes' walk of Petronas Twin Towers. It is about 4 km away from the center of Kuala Lumpur.

Monuments, a tower and a museum are set within walking distance.

The hotel's excellent location offers to get to Sultan Abdul Aziz Shah airport in 25 minutes by car.

Rooms

Westin Kuala Lumpur is a stylish hotel of 35 floors featuring classic rooms that come with an in-room safe, a heating system, climate control, a mini-refrigerator and direct dial telephone as well as marble bathrooms with a hairdryer, a separate shower and slippers. Guests will appreciate a splendid view of the city from their rooms. They also have a microwave, a dishwasher and coffee/tea makers available for self-catering.

Eat & Drink

Offering an extensive buffet breakfast, the hotel invites guests to the bar. Exquisite Italian specialties are proposed at the modern restaurant. After exploring sights of Kuala Lumpur, residents can go back to The Westin Kuala Lumpur Hotel for snacks and tapas served in the onsite snack bar. Jogoya and Prego are situated in a shopping area, about 50 meters away of the property.

A buffet breakfast is served at the price of MYR 68 per person per night. 

Services

There are limousines for rent on site.

Relax

The Westin Kuala Lumpur Hotel offers animation and live performances to keep guests entertained. Such activities as table tennis and billiards are also provided.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   35.  Number of rooms:   443.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Table tennis

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Breakfast
  • Restaurant buffet
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor heated swimming pool
  • Night club
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Bukit Bintang Monorail StationBukit Bintang Monorail Station1400 ft
Jalan AlorJalan Alor1700 ft
Kuala Lumpur Convention CenterKuala Lumpur Convention Center2300 ft
Pavilion Kuala LumpurPavilion Kuala Lumpur700 ft
Farenheit 88Farenheit 88700 ft
Sungei Wang PlazaSungei Wang Plaza1700 ft
Low Yat PlazaLow Yat Plaza2000 ft
Bukit Bintang PlazaBukit Bintang Plaza2000 ft
KLCC ParkKLCC Park2700 ft
Kuala Lumpur City Centre Kuala Lumpur City Centre 3700 ft Kuala LumpurMalaysia
Petronas Twin TowersPetronas Twin Towers4000 ftKuala Lumpur City Centre
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PregoPrego300 ft199 Jalan Bukit Bintang
The Living RoomThe Living Room100 ft199 Jalan Bukit Bintang
JogoyaJogoya400 ftT3, Relish Floor, Starhill Gallery, 181, Jalan Bukit Bintang,
Qba Latin Bar & GrillQba Latin Bar & Grill200 ft199 Jalan Bukit Bintang
SplashSplash200 ft199 Jalan Bukit Bintang
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National Monument Kuala LumpurNational Monument Kuala Lumpur2.1 mi
Parliament HouseParliament House2.4 mi
Central Market aka Pasar SeniCentral Market aka Pasar Seni1.3 mi
Kuala Lumpur Railway StationKuala Lumpur Railway Station1.5 mi
Putra World Trade CentrePutra World Trade Centre1.9 mi
Capital SquareCapital Square1.1 mi
Stadium NegaraStadium Negara5000 ft
Merdeka StadiumMerdeka Stadium1.1 mi
Open University MalaysiaOpen University Malaysia1.8 mi
Petaling StreetPetaling Street1.2 mi55 Petaling Street
Sultan Abdul Samad BuildingSultan Abdul Samad Building1.4 miJalan Raja Merdeka Square
Merdeka SquareMerdeka Square1.4 mi Kuala LumpurMalaysia
National Mosque (Masjid Negara)National Mosque (Masjid Negara)1.6 miJalan Perdana
National Science CenterNational Science Center4.8 miJalan Persiaran Bukit Kiara
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Getting around
Train
Ampang Park Station5000 ft
Old Kuala Lumpur Railway Station1.6 mi
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Reviews
8.2
FabulousBased on  101  reviews

Rating by category:

9.7
Rooms
9.3
Service
9.8
Location
8.0
Dining
  • 9.2
    Superb

    everything was great.and in front of pavilion mall and near from Bukit Bintang which there is alot of money changer and arabic resturant.

    The wifi is not Free (just free in the lobby) and there is no rinser in the bathroom. i mean (Shattaf) for arabic people.

  • 7.4
    Very good

    I had stayed at the Westin more than 2 dozen times in the past. But moved to Grand Millenniium 2 years back. Reason was Westin's prices went up conisderablly.and service also declined. This recent return was a pleasant surprise. Price was reasonable and service was ok. Wonder what happened to the previous Starwood points I had accummulated.? No clue from hotel.

    WIfI not free!

  • 2.4
    Guest rating

    Sub standard room (advertised as deluxe) Room was shabby, shower recess flooded after 3 minute shower. Toilet was blocked for 2 days and a multitude of other problems. Advertising was misleading - advertised with free wifi, but found once there charges applied for wifi access in rooms. Unfriendly, unhelpful staff. Have stayed in over 50 different hotel rooms during my travels over the years, and this was a nightmare experience. Spoilt my holiday being there. Westin was absolutely the worst. Not recommended to anyone!

  • 8.8
    Superb

    Good location, nice staff and very good value for Money Said was very helpful

  • 9.2
    Superb

    I like the bed & soft pillow, quite near to the shopping.

    not much choice for the breakfast.

  • 8.8
    Superb

    I have always stay here for my weekend trip to Kuala Lumpur.. Excellent location, walking distance to most of the shopping centre. Its opposite pavillion, my fav to shop, eat and play. Don't forget to visit the bakery. They are awesome and cheaper than Starbucks.

    Nothing. My first choice in KL.

  • 7.8
    Fabulous

    Excellent location. Friendly staff for the most part.

    The only thing was upon arrival they tried and succeeded in selling me an upgrade because the original room I had booked and confirmed was not available.

  • 9.6
    Exclusive

    My daughter and I loved everything from the initial greeting on arrival to our departure after four days of wonderful shopping. The upgrade that included admission to the Executive Club was well worth it. Beds were among the most comfortable we have ever had in hotels, staff were friendly and helpful, breakfast menu was great and the location of the hotel itself was perfect for our needs. We will definitely stay at the Westin again.

  • 7.4
    Very good

    The comfortable room

    Not happy with the service from the front desk and inefficient booking through online i.e hotel received late booking through online

  • 7.4
    Very good

    Food at Prego was excellent.

    The swimming pool was too cold, I tried to swim at 6pm, usually for kl weather 6pm is just the right time to swim as the water is still warm but somehow it's not the case in Westin. My son only went into the pool for 5 mins then he came out to complain too cold. Kids pool was dirty, many dried leaves floating. My son was very disappointed.

  • 5.8
    Guest rating

    luxurious.... friendly staff.

    price.. many levels that take time to reatch high levels by lift ...... internet is not free ( major disadvantage ) ..... adjacent hotels are less expensive with better location and free internet as grand mill. royal chaulan ...

  • 8.8
    Superb

    Location and luxary

    No reply nor feed back on your request for changing my booking

  • 10.0
    Exclusive

    The staff were really friendly. We were warmly welcome by the staff at the entrance after a 3 hour drive from Singapore to Kuala Lumpur. We were also well taken off at while checkin in. The front desk service was smooth and veryEFFICIENT! We arrived at 10 am and was granted early check in as there were rooms available for us to check in early. And when mentioned it was our wedding anniversary, they upgraded us to the Executive floor! Chocolates and an anniversary card was sent to our room later in the afternoon .. great service and hospitality indeed :)

  • 7.8
    Fabulous

    The beds, food and it's location.

    Sometimes some of the staff don't understand English very well.

  • 8.2
    Fabulous

    Every thing is good, except using toilet without water to clean especial we are Muslim. so we used empty water bottles.

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Highlights
8
FabulousBased on  101 reviews
TripAdvisor Traveler Rating
read all 2950 verified reviews
TripAdvisor Traveler Rating
23of 379 hotels in Kuala Lumpur
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Malaysia

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Train
Ampang Park Station5000 ft
Old Kuala Lumpur Railway Station1.6 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room